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Handling of Personal Information

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update: Nov 25,2009

Basic policy

Ichikawa City Hall aims to protect the privacy of the Website's users so that every user can use the Website without anxiety. Ichikawa City Hall aims to appropriately handle and protect any personal information that can be used for personal identification, such as name, address, telephone number and e-mail address, under the provisions of "Ichikawa Municipal Ordinance for Personal Information Protection."

Definition of personal information

"Personal information" shall mean name, address, telephone number, e-mail address and any other information, which can be used to identify any specific individual, or, the comparison of which with other data can be used to identify any specific individual.

Collection of personal information

You may use the usual contents of Ichikawa City Website without providing your personal information. However, in some cases of applications or registrations, you will be required to enter your name, address, telephone number, e-mail address, etc. as necessary.
Upon the collection of any personal information, the purposes and details of the service, for which the personal information will be handled, shall be clearly stated. And, you shall enter and send your personal information after understanding such purposes and details. The amount of such collected personal information shall be kept to the minimum necessary to accomplish such purposes.
As for the information you send us, for the purpose of ensuring the protection of such communicated information, we have adopted the SSL Encryption Protocol for our personal information entry form to make organizational authentication and encrypt communicated data. Through such efforts, we protect the personal information you send us.

Use of personal information

All collected personal information shall be appropriately used within the scope of the clearly stated purposes of the service, for which the personal information will be handled. Such personal information shall not be used for purposes other than those stated above or be provided to any outsider, except in the following cases: cases in which the user himself or herself approves such use or provision, cases in which such use or provision is required under laws or ordinances, and cases in which Ichikawa City Personal Information Protection Council approves such use or provision.
  Also, the information you provide will sometimes be aggregated or analyzed within a scope where specific individuals cannot be identified.

Personal information management

Ichikawa City Hall shall appoint personal information management representatives responsible for managing the collected personal information and shall observe the following provisions.
  • The head of any section handling personal information shall serve as the personal information management representative.
  • The section in charge shall strictly manage the collected personal information to constantly keep such information accurate and up-to-date and shall take measures to protect such information from external leakage, falsification, loss, damage or any other accidental events.
  • If any personal information kept becomes unnecessary, such information shall be disposed of or deleted as soon as possible. Also, personal information shall not be shared with any other third party, except in the following cases: cases in which the user himself or herself approves such sharing, cases in which such sharing is required under laws or ordinances, cases in which Ichikawa City Hall entrusts any service involving the storage of personal information to any outside operator and cases in which Ichikawa City Personal Information Protection Council approves such sharing.

Improvement of measures for personal information protection

Technical and managerial measures to protect the operation of the Website shall be improved as necessary. Moreover, as for the system and improvements that the City Hall will newly adopt to protect its information assets including personal information, the details will be placed on Ichikawa City Website. None of the users will be informed individually. Please visit Ichikawa City Website to check the latest information. Ichikawa City Hall shall not be held responsible for any problem resulting from the fact that a user has not checked such information. Please be aware of this in advance.

Inquiry about personal information

You may inquire about personal information and its handling by e-mail or telephone or in written form. For more details, please contact the section in charge, which has collected such information.
Also, under the Ichikawa Municipal Ordinance for Personal Information Protection, you may request to read, delete or revise your personal information kept by Ichikawa City Hall.

Reception and consultation of complaints concerning personal information

Ichikawa City Hall receives complaints concerning personal information to provide appropriate consultations. For consultations of complaints concerning problems between private businesses and individuals, please contact the City Consumer Service Center (The Patio Building 8F, the North Exit of JR Motoyawata Station Tel: 047-334-0999). For consultations of complaints concerning the personal information kept by City Hall, not only the section in charge that has collected and kept such personal information but also the Information Disclosure Section of the Regulations and Judicial Affairs Department of City Hall (The City Hall 6F Tel: 047-334-1286) provides such service.
Information published on this website by:
●Information on this page is published by:
Publicity Affairs Section, Planning Department
Ichikawa City Hall
Yawata 1-1-1, Ichikawa City, Chiba Prefecture
電話:047-334-1106 FAX:047-336-2300